Dear Mr. Whittle:

My name is Larry J. and I recently had your company make construction repairs to my house located at ________, San Diego, CA 92122 pursuant to a claim for mold damage with State Farm Insurance Company.

Tom Hopkins was my project superintendent. From the first moment Tom introduced himself to me, he assured me that our home, which looked like a war zone to me, would be put back together perfectly and that he was going to do everything he could to make us happy. He certainly kept his promises. Our house looks beautiful. Tom and his fine crew, Jim, Andrew, the painters and others put our house back together beautifully.

Even though I knew that I was not Tom's only project and that he had many others, Tom was always, and I mean always, available to me and my wife to discuss the construction of my home. He was always available to talk and to meet at our convenience, always took care of us, he always informed us of the work he was doing, and he always kept his word on the construction schedule. The work done by Tom and his crew was of the highest quality and Tom and his crew always accommodated our wishes. It was a pleasure to have Tom and his crew and your company help us and I am very thankful to him, his crew and your company for the help, assistance, guidance and work in this matter.

Sincerely,
Laurence J.