Reviews from our Customers
|
From 38 reviews
Fast and accurate.
Response from
Thank you for taking the time.to review our service. It was a pleasure to serve you.
via
I asked my insurance company to pick the water mitigation company. If I ever needed a water mitigation company I would use them again.
via
J&M Keystone was very professional and did a great job with the carpet and upholdstry cleaning at the house. I would highly recommend them for any carpet cleaning jobs in the future.
Response from
Thanks for taking the time to share your feedback about our service!
via
Very good work.
Response from
Thanks for letting us know that you were happy with our service!
via
They were very responsive during an emergency from an awning broken from a wind storm for the entry for a Hi-rise in which I manage. They were responsive, quick on the solution for the temporary repair and pulled it all together quickly. … read more
Response from
Thank you for taking the time to share your feedback about our service Pamela!
via
I’ve used J & M twice for two different water damage repairs at my home. Both times they’ve been professional, punctual, and done an excellent job. I’m looking forward to bringing them back for a job that isn’t crisis management!
Response from
Thank you for taking the time to share your experience regarding our services.
via
Our water heater leaked and caused damage. USAA connected us to J&M Keystone for the restoration. Perry and his team were great. Communicated well, informative, professional, cost was as quoted, and didn't finish until the job was done. … read more
Response from
Thanks for taking the time to share your feedback about our service!
via
The crews did an excellent job. Courteous and very conscientious. The job was finished well ahead of schedule.
Response from
Thanks for taking the time to share your feedback about our service!
via
Top notch service, from the phone call for the appointment to the quality of their work! I’ve had them over many times over the years for carpet cleaning. They have done area rugs as well. We had an old dog that did a number on our carpets… read more
Response from
Thanks so much for taking the time to give us such fantastic feedback about our service!
via
Professional Service ! Thank You!
Response from
Thanks so much for taking the time to give us such fantastic feedback about our service!
via
J&M did our duct cleaning and changed filters. Very professional and did great work
Response from
Thank you for taking the time to share your feedback about our service!
via
Joe and his tech Nick came out to clean up the back up from my toilet. This is the first flood I hade and j and m put me at ease the flood team was amazing! I will recommend them to friends and family.
Response from
Thanks so much for taking the time to give us such fantastic feedback about our service!
via
J&M Keystone were referred to us with high marks. We are all presently living in very uncertain times and an emergency in our home was another unneeded stress. J&M were very prompt and responsive to our problem. Christian was assigned to … read more
Response from
Thanks for taking the time to share your feedback about our service!
via
Outstanding service!! Very friendly people
Response from
Thank you for your kind feedback about our team and service!
via
Great customer service!
via
A job professionally done. Marc, the contractor assigned to my case, did a great job of communicating with me and making sure the work was being done correctly and made sure everything was left looking how it did before the flooding. Thanks… read more
Response from
Thank you Erik! We appreciate you taking the time to write this review of our services.
via
They have a kind and helpful staff. The crew on site are helpful and knowledgeable. I recommend this company for sure.I have used this company three times in the past few years, great job, hard working, and tell you why they are doing what … read more
via
My husband and I decided to use J&M for our project after having a bad experience with another contracting company for the last leak we had. I am a super pushy person, so I called Marc the moment the office told me he was our assigned PM. … read more
via
From start to finish, they did an outstanding job of clean up, making sure that the home was treated with respect. They worked hard to insure that everything was done in a timely manner, quality was uppermost on their minds. From main … read more
via
I was very impressed with the courtesy, professionalism, and expertise of the construction crew. They did outstanding work.
via
Have experienced the quality of J&M where I work, so I decided to try them out when I need to have all of my air ducts cleaned. They are professional, courteous, and definitely know what they are doing… And even better their price is … read more
via
My Elderly grandma's house flooded and Noe was so Patient and Kind to Her. He was always on time and spoke slow so she could understand Thanks Noe Hernandez for Helping our Family
via
My name is Chris Smith owner of Smith brothers carpet San Diego and I would urge anyone to do business with JM Keystone as they are a no nonsense company and their interest truly lies in their customers experience. It’s bad enough that … read more
via
My dealings with this company are as an insurance adjuster. They do good clean mitigation work and unlike so many other companies, they do not inflate their bills or do a lot of unnecessary work just to increase the billing. Their project… read more
Response from
Thanks for your feedback Scotty! We take pride in doing things correctly and by the book!
via
Always prompt in responding to any emergency service needed, great costumer service and fair pricing.
via
J & M Keystone had to remove our kitchen drywall after a roof leak. They were very thorough and did an excellent job reconstructing the damage. I highly recommend this company for its rapid response to resolve the problem, for following … read more
via
Professional Reliable Quality Workmanship from every crew in every phase
Response from
Thanks so much for your feedback about our teams commitment to top quality service.
via
Great Company!!!!! San Diegos #1 restoration company their customer service and communication is superior. Use them for many services and projects. I highly recommend them you will not be disappointed.
Response from
Thanks so much Mr Adams. We appreciate your good feedback about our teams service and care!
via
I had the MOST EXCELLENT service through J&M with my air duct cleaning. I had many questions and Steve answered all of them with obvious knowledge and expertise. The two technicians, Ventura and Jose, arrived on time, walked me through … read more
Response from
Catherine, thanks so much for your feedback! We are so happy to hear that you had a good experience with our Duct Cleaning division! Don't forget us the next time you need your ducts cleaned or a carpet clean!
via
The repair work was done professionally by your team mate Jose. Very happy with the results.
Response from
Paul we are very excited to hear that you had a good experience with our repairs in your home! Thanks for your feedback!
via
For about ten days, the ice maker on our kitchen refrigerator leaked without us knowing. (We were on vacation for part of the time). By the time we discovered it, the water had traveled under a couple walls and pooled in our living room, … read more
via
J&M Keystone provided professional and timely service. Neat and efficient.
Response from
Thanks Pam! We are so glad you are satisfied with our service.
via
Having J&M Keystone do the wall restoration in my living room damaged from a roof leak has been an exceptional pleasure. The people doing the job have been most professional, experienced, and most of all finished in the allotted time. I … read more
via
Very knowledgeable and quick to respond
via
I will review when project is completed The best real estate commercial Service Company in San Diego !
via
Awesome company I love working for this company because they always do things the right way and if they make a mistake the ownership is fully supportive with making things better and learning from past mistakes. Coming up on 20 years of … read more
via
Our multifunctional printer-copier-fax-scanner (a commercial grade device) caught fire spontaneously at 5pm, the end of our working day, without provocation or warning. Although my trusty staff extinguished the flaming machine promptly, … read more
via
|
Read Edwin Patrick A.'s review of J & M Keystone on Yelp
|
