J & M Keystone, Inc
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  • Home
  • Residential Services
    • Water Damage
    • Carpet Cleaning
    • General Construction
    • Kitchen & Bath Remodel
    • Mold Remediation
    • Contents
    • Fire & Smoke Damage
    • Crime Scene Cleanup
    • Fire Fighter Cleanups
  • Commercial Services
    • Infection Control
    • Commercial Carpet Cleaning
    • Air Duct Cleaning
    • Cooling Tower Cleaning
    • Crime Scene Cleanup
    • Pressure Washing
  • Other Services
    • Government Services >
      • Biohazard and Environmental Cleanup in San Diego
      • City & County Cleanups
    • Residential & Commercial Insurance Property Claims
    • Hotels and Retail Centers
    • Hospitals & Healthcare
    • Educational Institutions
    • Emergency Resources >
      • Facts About Fires
      • House Fires
      • Fire Damage and Cleanup
      • Fire Insurance and Restoration
      • How to Help with Cleanup
      • Making a Fire Plan
      • Dangers of Smoke
      • Fire Prevention
      • California Wildfires
  • Reviews
  • Blog
  • Contact Us
    • Get an Estimate
    • Licenses and Training
    • Employment Opportunities
    • Privacy Notice
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Reviews

Call (800) 368-2757

Reviews from our Customers

From 38 reviews
Branko Babic
Branko Babic 3 days ago

Fast and accurate.

Response from business owner

Thank you for taking the time.to review our service. It was a pleasure to serve you.

via Google
 
john smith
john smith a month ago

I asked my insurance company to pick the water mitigation company. If I ever needed a water mitigation company I would use them again.

via Google
 
Brett Tyrrell
Brett Tyrrell 2 months ago

J&M Keystone was very professional and did a great job with the carpet and upholdstry cleaning at the house. I would highly recommend them for any carpet cleaning jobs in the future.

Response from business owner

Thanks for taking the time to share your feedback about our service!

via Google
 
Michael Shayota
Michael Shayota 3 months ago

Very good work.

Response from business owner

Thanks for letting us know that you were happy with our service!

via Google
 
Pamela Walker
Pamela Walker 3 months ago

They were very responsive during an emergency from an awning broken from a wind storm for the entry for a Hi-rise in which I manage. They were responsive, quick on the solution for the temporary repair and pulled it all together quickly. …

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Response from business owner

Thank you for taking the time to share your feedback about our service Pamela!

via Google
 
Mike McVeigh
Mike McVeigh 3 months ago

I’ve used J & M twice for two different water damage repairs at my home. Both times they’ve been professional, punctual, and done an excellent job. I’m looking forward to bringing them back for a job that isn’t crisis management!

Response from business owner

Thank you for taking the time to share your experience regarding our services.

via Google
 
Brian Campbell
Brian Campbell 3 months ago

Our water heater leaked and caused damage. USAA connected us to J&M Keystone for the restoration. Perry and his team were great. Communicated well, informative, professional, cost was as quoted, and didn't finish until the job was done. …

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Response from business owner

Thanks for taking the time to share your feedback about our service!

via Google
 
Dale Whittle
Dale Whittle 3 months ago

The crews did an excellent job. Courteous and very conscientious. The job was finished well ahead of schedule.

Response from business owner

Thanks for taking the time to share your feedback about our service!

via Google
 
Carol Barraza
Carol Barraza 3 months ago

Top notch service, from the phone call for the appointment to the quality of their work!

I’ve had them over many times over the years for carpet cleaning. They have done area rugs as well.

We had an old dog that did a number on our carpets…

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Response from business owner

Thanks so much for taking the time to give us such fantastic feedback about our service!

via Google
 
Kindu Vidal
Kindu Vidal 3 months ago

Professional Service ! Thank You!

Response from business owner

Thanks so much for taking the time to give us such fantastic feedback about our service!

via Google
 
Maureen Oblachinski
Maureen Oblachinski 3 months ago

J&M did our duct cleaning and changed filters. Very professional and did great work

Response from business owner

Thank you for taking the time to share your feedback about our service!

via Google
 
Linda Neal
Linda Neal 5 months ago

Joe and his tech Nick came out to clean up the back up from my toilet. This is the first flood I hade and j and m put me at ease the flood team was amazing! I will recommend them to friends and family.

Response from business owner

Thanks so much for taking the time to give us such fantastic feedback about our service!

via Google
 
Lani LoCoco
Lani LoCoco a year ago

J&M Keystone were referred to us with high marks. We are all presently living in very uncertain times and an emergency in our home was another unneeded stress. J&M were very prompt and responsive to our problem. Christian was assigned to …

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Response from business owner

Thanks for taking the time to share your feedback about our service!

via Google
 
James Beard (DO)
James Beard (DO) a year ago

Outstanding service!! Very friendly people

Response from business owner

Thank you for your kind feedback about our team and service!

via Google
 
Tracy Thorleifson
Tracy Thorleifson a year ago

Great customer service!

via Google
 
Erik Kleiman
Erik Kleiman a year ago

A job professionally done. Marc, the contractor assigned to my case, did a great job of communicating with me and making sure the work was being done correctly and made sure everything was left looking how it did before the flooding. Thanks…

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Response from business owner

Thank you Erik! We appreciate you taking the time to write this review of our services.

via Google
 
Sara Stevens
Sara Stevens a year ago

They have a kind and helpful staff. The crew on site are helpful and knowledgeable. I recommend this company for sure.I have used this company three times in the past few years, great job, hard working, and tell you why they are doing what …

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via Google
 
Brianna Comey
Brianna Comey a year ago

My husband and I decided to use J&M for our project after having a bad experience with another contracting company for the last leak we had. I am a super pushy person, so I called Marc the moment the office told me he was our assigned PM. …

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via Google
 
Walter Leverette
Walter Leverette 2 years ago

From start to finish, they did an outstanding job of clean up, making sure that the home was treated with respect. They worked hard to insure that everything was done in a timely manner, quality was uppermost on their minds. From main …

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via Google
 
Mary Watkins
Mary Watkins 2 years ago

I was very impressed with the courtesy, professionalism, and expertise of the construction crew. They did outstanding work.

via Google
 
Carolyn Satter
Carolyn Satter 2 years ago

Have experienced the quality of J&M where I work, so I decided to try them out when I need to have all of my air ducts cleaned. They are professional, courteous, and definitely know what they are doing… And even better their price is …

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via Google
 
Naomi Dorado
Naomi Dorado 2 years ago

My Elderly grandma's house flooded and Noe was so Patient and Kind to Her. He was always on time and spoke slow so she could understand Thanks Noe Hernandez for Helping our Family

via Google
 
Curtis Smith
Curtis Smith 3 years ago

My name is Chris Smith owner of Smith brothers carpet San Diego and I would urge anyone to do business with JM Keystone as they are a no nonsense company and their interest truly lies in their customers experience.

It’s bad enough that …

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via Google
 
Scott Rew
Scott Rew 3 years ago

My dealings with this company are as an insurance adjuster. They do good clean mitigation work and unlike so many other companies, they do not inflate their bills or do a lot of unnecessary work just to increase the billing. Their project…

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Response from business owner

Thanks for your feedback Scotty! We take pride in doing things correctly and by the book!

via Google
 
Elena Robles
Elena Robles 3 years ago

Always prompt in responding to any emergency service needed, great costumer service and fair pricing.

via Google
 
Deborah Smith-Reynolds
Deborah Smith-Reynolds 3 years ago

J & M Keystone had to remove our kitchen drywall after a roof leak. They were very thorough and did an excellent job reconstructing the damage. I highly recommend this company for its rapid response to resolve the problem, for following …

read more
via Google
 
ShVaKrWn
ShVaKrWn 3 years ago

Professional Reliable Quality Workmanship from every crew in every phase

Response from business owner

Thanks so much for your feedback about our teams commitment to top quality service.

via Google
 
Mark Adams
Mark Adams 3 years ago

Great Company!!!!! San Diegos #1 restoration company their customer service and communication is superior. Use them for many services and projects. I highly recommend them you will not be disappointed.

Response from business owner

Thanks so much Mr Adams. We appreciate your good feedback about our teams service and care!

via Google
 
catherine corral
catherine corral 3 years ago

I had the MOST EXCELLENT service through J&M with my air duct cleaning. I had many questions and Steve answered all of them with obvious knowledge and expertise. The two technicians, Ventura and Jose, arrived on time, walked me through …

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Response from business owner

Catherine, thanks so much for your feedback! We are so happy to hear that you had a good experience with our Duct Cleaning division! Don't forget us the next time you need your ducts cleaned or a carpet clean!

via Google
 
Paul Dufresne
Paul Dufresne 3 years ago

The repair work was done professionally by your team mate Jose.

Very happy with the results.

Response from business owner

Paul we are very excited to hear that you had a good experience with our repairs in your home! Thanks for your feedback!

via Google
 
Beuford Frink
Beuford Frink 3 years ago

For about ten days, the ice maker on our kitchen refrigerator leaked without us knowing. (We were on vacation for part of the time). By the time we discovered it, the water had traveled under a couple walls and pooled in our living room, …

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via Google
 
Pam Fletcher
Pam Fletcher 3 years ago

J&M Keystone provided professional and timely service. Neat and efficient.

Response from business owner

Thanks Pam! We are so glad you are satisfied with our service.

via Google
 
I Woolf
I Woolf 3 years ago

Having J&M Keystone do the wall restoration in my living room damaged from a roof leak has been an exceptional pleasure. The people doing the job have been most professional, experienced, and most of all finished in the allotted time. I …

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via Google
 
Steve Berner
Steve Berner 3 years ago

Very knowledgeable and quick to respond

via Google
 
Leigh S
Leigh S 3 years ago

I will review when project is completed

 
George Bourus
George Bourus 4 years ago

The best real estate commercial Service Company in San Diego !

via Google
 
Barry Garson
Barry Garson 4 years ago

Awesome company

I love working for this company because they always do things the right way and if they make a mistake the ownership is fully supportive with making things better and learning from past mistakes.

Coming up on 20 years of …

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via Google
 
Steve Laverson MD Feel Beautiful Plastic Surgery
Steve Laverson MD Feel Beautiful Plastic Surgery 10 years ago

Our multifunctional printer-copier-fax-scanner (a commercial grade device) caught fire spontaneously at 5pm, the end of our working day, without provocation or warning. Although my trusty staff extinguished the flaming machine promptly, …

read more
via Google
 
Read Edwin Patrick A.'s review of J & M Keystone on Yelp

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2709 Via Orange Way
Suite A
Spring Valley, CA 91978
800-368-2757

webleads@jmkeystone.com 
​
Lic. #613991

Services

Carpet Cleaning
General Construction
Fire & Smoke Damage
Water Damage
Mold Remediation 
Pressure Washing
Crime Scene Cleanup
Infection Control
Air Duct Cleaning
Cooling Tower Cleaning